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2023-11-27T22:53:20-06:00 https://p30.tr1.n0.cdn.getcloudapp.com/items/geuPblGv/e5f4ee04-6760-4ec8-b17c-3706d3ca0086.mp4 yes 1 World Training https://www.1worldtraining.com/courses/itil-4-specialist-monitor-support-and-fulfil/module-4/introduction-to-the-course-25/ 2023-11-27T22:53:20-06:00 https://p30.tr1.n0.cdn.getcloudapp.com/items/7KuWAln2/14e2efc5-3814-4e7e-9f6f-2f6307c6b0f7.mp4 yes 1 World Training https://www.1worldtraining.com/courses/itil-4-specialist-monitor-support-and-fulfil/module-4/key-concepts-of-service-request-management/ 2023-11-27T22:53:20-06:00 https://p30.tr1.n0.cdn.getcloudapp.com/items/Wnu6k9Xz/f928805a-9641-472c-b04d-0e0db2748c76.mp4 yes 1 World Training https://www.1worldtraining.com/courses/itil-4-specialist-monitor-support-and-fulfil/module-4/value-streams-and-processes-10/ 2023-11-27T22:53:20-06:00 https://p30.tr1.n0.cdn.getcloudapp.com/items/8LuY9E6X/c7736983-5eac-4699-b106-b8b06d653699.mp4 yes 1 World Training 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