OVERVIEW

Do you recognise this?

To keep the competition ahead, business is increasingly demanding shorter release cycles for new applications. Operations are often seen as a barrier with long bureaucratic controls and delays in supplying production systems. They benefit from stability. The development department is open to change and wants to deliver new functionality quickly and often.

DevOps is a growing approach to shorten lead-time, increase quality and improve collaboration. However, this requires both a change of mind-set and culture as well as learning new behaviours in Development (Dev) and Operations (Ops). Many companies struggle with the implementation of DevOps and changing the culture.

The DevOps business simulation is based on the book ‘The Phoenix Project’. The organisation Unlimited Units is in trouble. Newspaper articles reveal the bad financial situation of the organisation. The only way to save not only the company but also to make it competitive and profitable is to start the project “The Phoenix Project”.

“The Phoenix Project” is an IT-enabled business transformation with Retail Operations as project owner. Scenario – The IT Manager of Operations is asked to take charge of the IT department and to ensure that “The Phoenix Project” will be a success. However, the IT Manager Operations faces a huge amount of work. Huge delays in issues, functions and projects.

Your team will assume different roles within the organisation Parts Unlimited. You act as Retail Operations, Human Resources and Finance – the roles of the management of the company and you act as IT Manager or one of the other IT team members who need to solve IT problems and the To develop applications.

Your challenge is to apply the principles of DevOps in this Business Simulation. In a number of rounds, you will work on IT projects and issues and ensure that “The Phoenix Project” is completed on time. But beware, the company continues to come up with new ideas and requirements, and developments from outside can also throw fun into the mix!

These events are exclusively for your company or team. We deliver these sessions at our locations or yours, specifically for your delegates and your needs. Another delivery option is to do it online.

The actual event is embedded into a three-step approach.

1: Intake. Prior to the onsite/ online simulation we determine in collaboration with you the most important learning outcomes

2: Delivery. During the simulation, the facilitator will coach/ challenge the team. Learning by experiencing is very effective

3: Capture takeaways. “’Strike while the iron is hot’. What did the delegate learn, how he/ she is going change and how will the team take actions?

TARGET AUDIENCE

This simulation is intended for various business roles; IT Development and IT Operations that want to apply Lean, Agile and ITSM principles in particular.

To improve the performance of IT services or to deliver more value to the business.

COURSE OBJECTIVES

At the end of the simulation, the team will be better equipped to:

• Apply the DevOps principles in your own organization
• Make the right balance between delivering the agreed SLA and the IT projects according to plan
• Describe how DevOps can increase the value of your organization
• Increase the efficiency and effectiveness of the IT department.
• Improve collaboration within and between teams.
• Lever improved DevOps skills.

COURSE CONTENT

At the end of the simulation, the team will be better equipped to:

• Apply the DevOps principles in your own organization
• Make the right balance between delivering the agreed SLA and the IT projects according to plan
• Describe how DevOps can increase the value of your organization
• Increase the efficiency and effectiveness of the IT department.
• Improve collaboration within and between teams.

Lever improved DevOps skills

FOLLOW ON/ integration with our COURSES

The business simulations we offer are in most cases part of a journey. The experience delegates encounter can be applied directly into their daily routine and linked to new acquired knowledge in a formal training. On request we integrate or extend the official training program in the list below, with a business simulation to get an even higher effect of the journey.

• DASADEV-F, DevOps (DASA) Fundamentals
• DASADEV-P, DevOps Practitioner
• DEVOPSF, DOI DevOps Foundation
• DTE, DOI DevOps Test Engineering

FURTHER INFORMATION

This simulation can also be used well for:

• Awareness programs
• Assessment sessions

Team building

Logistics

• Online group size optimal 7

• Onsite group size optimal 12
• Sufficient space for Onsite sessions