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EXIN ITSM Internal Auditor based on ISO/IEC 20000 (ITSM20IA)

EXIN ITSM Internal Auditor based on ISO/IEC 20000 (ITSM20IA)

Course Description:

1 World Training offers this EXIN IT Service Management Internal Auditor course, which examines the knowledge and techniques required for internal, supplier and certification audits. Professionals are tested on their knowledge of the internal audit cycle based on the ISO/IEC 20000 standard.

Who is this certification for?

The IT Service Management Internal Auditor certification is ideal for professionals who work for internal or external service providers in an ISO/IEC 20000 environment.

Main Topics

Planning the Audit Program
Managing Audits
Communicate & Address Audit Results
Improving the Audit Program

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1 World Training

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