ITIL 4 Specialist: Drive Stakeholder Value (DSV) Certification Training

$829.00 $449.00
ITIL Specialist DSV-69

         

Training Options

E-LEARNINGLIVE ONLINECLASSROOM TRAINING
180 days access to high-quality self-paced e-learning (video lectures) content created by industry experts Everything in E-Learning, Plus Everything in Live Online Plus
24x7x365 - Learner assistance and support Flexible weekdays/weekends classes Repeat next scheduled live online / classroom classes at no extra cost
Downloadable PDF of Student Training Material Repeat next scheduled live online classes at no extra cost
Two official PeopleCert Mock Exam with Answer Key
Official PeopleCert Exam Included
Free 60 days access to CAPM / PMP course, Based on PMBOK® Guide 6th Edition

Congratulations! You can avail ITIL 4 Bundled offers on top of our special discounts.

Overview

This 2-day ITIL Specialist Drive Stakeholder Value course is one of the modules which go together to make up the Managing Professional stream of ITIL 4. It looks at all the types of engagement and interaction which occur between a service provider and their customers, users, suppliers and partners. It also covers SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more, all with the goal of increasing stakeholder satisfaction.

See ITIL 4 DSV Introduction Video

Know your Trainer

ITIL 4 Foundation certification is a prerequisite, and the course is aimed at ITSM practitioners who are responsible for managing and integrating stakeholders, especially those concerned with the customer journey and experience, and fostering relationships with partners and suppliers.

Certification: On Passing Exam you become, ITIL® Specialist: Drive Stakeholder Value

5% Discount Code

We have scheduled batches running each week, please provide your preferred dates to start LIVE online training.

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Our Training Locations

USA & CANADAINDIASOUTHEAST ASIAMIDDLE EAST & AFRICAEUROPE
DallasHyderabadBandar Seri BegawanDubaiAmsterdam
HoustonBengaluruJakartaMuscatLondon
AustinPuneKuala LumpurBahrainParis
San Jose
ChennaiManilaJeddahIstanbul
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BostonNew DelhiPulau UjongDammamRotterdam
New YorkGurgaonBangkokJohannesburgThe Hague
Fort LauderdaleNoidaHanoiAddis AbabaUtrecht
MiamiCairoManchester
PhoenixDohaBirmingham
TunisBerlin
Abu DhabiGlasgow

Course Features

  • Lectures 19
  • Quizzes 2
  • Duration 50 hours
  • Skill level All levels
  • Language English
  • Students 111
  • Assessments Yes
$829.00 $449.00