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Principles and methods of communication and OCM

Principles and methods of communication and OCM

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1 World Training is global Training, Consulting & Business Simulation company, having its offices in USA, Netherlands, UK, INDIA, MALAYSIA, UAE, OMAN and SOUTH AFRICA. We at 1 World Training help organizations in Digital Transformations. We believe gamification and business simulation is the best way to influence attitude, behavior and culture to teach new concepts. We provide ITIL, Project Management (PMP, CAPM, PRINCE2), Agile, GDPR, DevOps, AI, Blockchain, Cloud, ISO Standards and many more trainings & consulting services. 1WorldTraining.com is Authorized Training Organization and endorsed by leading global professional bodies such as Axelos, PeopleCert, GamingWorks , CCC, EXIN, 1WCERT & DASA. We also provide innovative IT solutions and services to help your organization become a digital winner.

ITIL® 4 Strategist: Direct Plan and Improve (DPI) Certification Training

Module 1	E-learning videos	-
Lecture 1	Introduction to ITIL® 4 DPI
Lecture 2	Concepts of DPI
Lecture 3	Scope principles and methods of DPI
Lecture 4	Role of GRC
Lecture 5	Principles and methods of continual improvement – part 1
Lecture 6	Principles and methods of continual improvement – part 2
Lecture 7	Principles and methods of continual improvement – part 2 …contd
Lecture 8	Principles and methods of communication and OCM
Lecture 9	Principles and methods of measurement and reporting in DPI
Lecture 10	DPI in value streams and processes – part 1
Lecture 11	DPI in value streams and processes – part 2
Lecture 12	Practices
Module 2	Study Material, Sample papers and mock exams	+
Lecture 1	ITIL4 DPI Study Material
Lecture 2	ITIL® 4 DPI sample paper 1 and mock exam
Lecture 3	ITIL® 4 DPI sample paper 2 and mock exam
Module 3	Miscellaneous	+
Lecture 1	PeopleCert Exam Voucher and eBook
Lecture 2	References
Lecture 3	Special Offers
Lecture 4	Letter of Course Attendance is Mandatory
Lecture 5	Directory of all courses offered by 1 World Training
Lecture 6	Contact your Trainer
Lecture 7	Course Evaluation Form
Lecture 8	Survey Feedback Form:
Lecture 9	Customer Complaint Form

Full Name:	Email:
Company Name	Phone:
Course Category	Do you just need quote or formal invoice:
Please list the courses for which training is needed:	Study Mode:
Street, City with Zip code:	Country / Countries from where, candidates are from:
Would like to be contacted by phone: YesNo	Number of Students:
Preferred Payment Mode:	Training Sponsored by*:
Please clarify, how would you like, your official quote to be made:	If you are the Training Manager / Director, please specify the names and email addresses of candidates:

Principles and methods of continual improvement – part 2 …contd

Principles and methods of measurement and reporting in DPI