
ITIL® 4 Strategist: Direct Plan and Improve (DPI) Certification Training
Module 1 | E-learning videos |
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Lecture 1 | Introduction to ITIL® 4 DPI |
Lecture 2 | Concepts of DPI |
Lecture 3 | Scope principles and methods of DPI |
Lecture 4 | Role of GRC |
Lecture 5 | Principles and methods of continual improvement – part 1 |
Lecture 6 | Principles and methods of continual improvement – part 2 |
Lecture 7 | Principles and methods of continual improvement – part 2 …contd |
Lecture 8 | Principles and methods of communication and OCM |
Lecture 9 | Principles and methods of measurement and reporting in DPI |
Lecture 10 | DPI in value streams and processes – part 1 |
Lecture 11 | DPI in value streams and processes – part 2 |
Lecture 12 | Practices |
Module 2 | Study Material, Sample papers and mock exams |
Lecture 1 | ITIL4 DPI Study Material |
Lecture 2 | ITIL® 4 DPI sample paper 1 and mock exam |
Lecture 3 | ITIL® 4 DPI sample paper 2 and mock exam |
Module 3 | Miscellaneous |
Lecture 1 | PeopleCert Exam Voucher and eBook |
Lecture 2 | References |
Lecture 3 | Special Offers |
Lecture 4 | Letter of Course Attendance is Mandatory |
Lecture 5 | Directory of all courses offered by 1 World Training |
Lecture 6 | Contact your Trainer |
Lecture 7 | Course Evaluation Form |
Lecture 8 | Survey Feedback Form: |
Lecture 9 | Customer Complaint Form |