ITIL® 4 Practitioner: Problem Management
Module 1 | E-Learning Videos | |
---|---|---|
Lecture 1 | Introduction to the course | |
Lecture 2 | Key Concepts of Problem Management | |
Lecture 3 | Value Streams and Processes | |
Lecture 4 | Organizations and people | |
Lecture 5 | Information and Technology | |
Lecture 6 | Partners and Suppliers | |
Lecture 7 | Problem Management Capability Development | |
Lecture 8 | Problem Management Sample Paper 1 | |
Lecture 9 | Problem Management Sample Paper 2 | |
Lecture 10 | What's Next | |
Module 2 | Study Material | |
Lecture 1 | Study Material | |
Module 3 | Sample Papers and Quiz | |
Lecture 1 | Sample Paper 1 | |
Lecture 2 | Sample Paper 2 | |
Module 4 | Miscellaneous | |
Lecture 1 | Letter of Course Attendance is Mandatory | |
Lecture 2 | PeopleCert Exam Voucher and ebook | |
Lecture 3 | Contact your Trainer | |
Lecture 4 | Course Evaluation Form | |
Lecture 5 | Survey Feedback Form |