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ITIL® 4 Practitioner: Incident Management

    Module 1E-Learning Videos
    Lecture 1Introduction to Incident Management 
    Lecture 2Value Streams and Processes 
    Lecture 3Organizations and People 
    Lecture 4Information and Technology 
    Lecture 5Partners and Suppliers 
    Lecture 6Incident Management Capability Development 
    Lecture 7Incident Managment Sample Paper 1 
    Lecture 8Incident Management Sample Paper 2 
    Lecture 9What's Next 
    Module 2Study Material and Sample Papers
    Lecture 1Study Material 
    Lecture 2Sample Paper - 1 
    Lecture 3Sample Paper - 2 
    Module 3Miscellaneous
    Lecture 1Letter of Course Attendance is Mandatory 
    Lecture 2PeopleCert Exam Voucher and ebook 
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