
ITIL 4 Foundation Certification Training in French
ITIL 4 Foundation Certification Training in French
Module 1 | E-learning videos in French |
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Lecture 1 | Part1: INTRODUCTION AU COURS (25 min) |
Lecture 2 | Part2: CONCEPTS CLÉS DE LA GESTION DES SERVICES (33 min) |
Lecture 3 | Part3: LES 4 DIMENSIONS DE LA GESTION DES SERVICES (30 min) |
Lecture 4 | Part4: LES 7 PRINCIPES DIRECTEURS ITIL (38 min) |
Lecture 5 | Part5: LE SYSTÈME DE VALEUR DES SERVICES SVS (36 min) |
Lecture 6 | Part6: AMÉLIORATION CONTINUE DU SVS (20 min) |
Lecture 7 | Part7: VUE D'ENSEMBLE DES PRATIQUES et PRATIQUES DE GESTION GÉNÉRALES (33 min) |
Lecture 8 | Part8: PRATIQUES DE GESTION DES SERVICES - Partie 1 (39 min) |
Lecture 9 | Part9: PRATIQUES DE GESTION DES SERVICES - Partie 2 (28 min) |
Lecture 10 | Part 10: PRATIQUES DE GESTION TECHNIQUE (9 min) |
Lecture 11 | Part11: RÉVISION GÉNÉRALE DU COURS ET PRÉPARATION A L'EXAMEN (13 min) |
Module 2 | Study Material, Sample papers and mock exams |
Lecture 1 | ITIL 4 Foundation sample papers in French |
Lecture 2 | ITIL 4 Foundation sample paper 1 Mock Exam |
Lecture 3 | ITIL 4 Foundation sample paper 2 Mock Exam |
Lecture 4 | ITIL4 Foundation Sample Paper 1 French |
Lecture 5 | ITIL4 Foundation Sample Paper 2 French |
Module 3 | Miscellaneous |
Lecture 1 | Useful Links |
Lecture 2 | Study Material |
Lecture 3 | PeopleCert Exam Voucher and eBook |
Lecture 4 | References |
Lecture 5 | Special Offer |
Lecture 6 | Letter of Course Attendance is Mandatory |
Lecture 7 | Directory of all courses offered by 1 World Training |
Lecture 8 | Contact your Trainer |
Lecture 9 | Course Evaluation Form |
Lecture 10 | Survey Feedback Form: |
Lecture 11 | Customer Complaint Form |
Module 4 | Free E-learning Introduction Videos for on ITIL Specialist and Strategist in English |
Lecture 1 | Introduction to ITIL 4 CDS Concepts and challenges |
Lecture 2 | Introduction to ITIL 4 DSV |
Lecture 3 | Introduction to ITIL 4 HVIT |
Lecture 4 | Introduction to ITIL 4 DPI |
Lecture 5 | Introduction to ITIL 4 DITS |
Lecture 6 | Introduction to ITIL 4 MPT |