IT Service Management (ITSM). ITSM is integration of set of policies, process & procedures to manage IT services. ITSM helps business to have a strong hold on managing the entire cycle of IT Services from implementation, improvement to customer focused …
ITIL Strategic Leader recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy. To obtain the designation ITIL …
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