The Capability Maturity Model Integration (CMMI) project is a collaborative effort to provide models for achieving product and process improvement. The primary focus of the project is to build tools to support improvement of processes used to develop and sustain …

ITIL is a framework for IT service management that strives for predictable, maintainable services that align with the needs of the corporation or organization. The ITIL (Information Technology Infrastructure Library) framework is designed to standardize the selection, planning, delivery and …