Managing Conflict at work

Learning outcomes

“1.Identify personal conflict management styles.
2. Understand behavior & reactions in conflict situations through Transactional
Analysis.
3. Practice tools & techniques of resolving conflicts.
”

Trainer

“Khyati Shah
SOFT SKILLS TRAINER & MOTIVATIONAL SPEAKER
Khyati comes with Impeccable experience in the Learning and Development space with a thorough understanding across industries like BFSI, Manufacturing, Automobile, FMCG, Health Care, Pharma, Hospitality, E-Commerce, IT & ITES, Retail and many more.
Among the many sessions conducted, her forte likes in Customer Centricity, Sales & Negotiation, Interpersonal Skills, Time Management, Image Management, Leadership Development, Outbound Team Building and Women Empowerment.
Her interactive and experiential sessions elicit the untapped energy among the participants.
She is resides in Mumbai, however open to travel.”