PeopleCert DevOps SRE: Improved Service Reliability for Excellent Customer Experience

The PeopleCert DevOps Site Reliability Engineer certification has been designed to address the needs of the professionals who want to bridge the gaps between platform design, development and operational execution by providing new perspectives on system reliability, and what is needed to guarantee an excellent user experience.

What is Site Reliability Engineering?

Site reliability engineering (SRE) is a software engineering approach to IT operations. SRE teams use software as a tool to manage systems, solve problems, and automate operations tasks.

Is DevOps Site Reliability Engineer for me?

If you are interested in large-scale service availability, PeopleCert DevOps Site Reliability Engineer will enable you to expand your skills and knowledge needed. Some examples include the roles of

• Business Managers
• Business Stakeholders
• Change Agents
• Consultants
• DevOps Practitioners
• IT Directors
• IT Managers
• IT Team Leaders
• Product Owners
• Scrum Masters
• Software Engineers
• Site Reliability Engineers
• System Integrators
• Tool Providers

4 + 1reasons why you need a PeopleCert DevOps SRE certification

• Build resilient infrastructure and improve service reliability
• Learn the practical aspects of building, sustaining, and improving the SRE practice
• Learn the skills and traits of effective DevOps Site Reliability Engineers
• Practical, interactive, lightweight
• Get certified anytime, anyplace

What will you learn?

1. What Is Site Reliability Engineering (SRE)?
   An introduction to Site Reliability Engineering, the Core SRE Principles and Practices, and the connection between SRE and Customer Reliability Engineering (CRE).
2. Building the SRE Practice
   Learn about the DevOps Teams, the key characteristics and skills of an SRE, and how the SRE Practice is maturing
3. Quantifying Success
   Learn about the Service Level Indicators (SLI), Service Level Objectives (SLO), Error Budgets, Service Level Agreements (SLA) and how to monitor compliance
4. SRE ‘On-Call’ Process
   Learn about reducing workload and pressure on the SRE, understand clear Incident Escalation Paths, Incident Management Procedures, and Blameless Postmortems
5. SRE in Release Engineering
   Learn how to coordinate a launch, manage your releases, build a successful deployment pipeline, and understand what production readiness review and configuration management are
6. SRE in Business Continuity
   Learn what happens after deployment and about service continuity