PeopleCert ITIL® 4 Foundation Exam Voucher
Overview
ITIL® 4 is an evolution from ITIL v3, providing a practical and flexible transition that allows organizations to adopt the new ways of working required by the modern digital world.
This update on ITIL reflects the fast-paced and complex environment we live in, and new ways of working and emerging practices. All of which are essential not only for ITSM professionals, but also for a wider range of professionals working in the world of digital transformation.
The purpose of ITIL® 4 is to provide organizations and professionals with comprehensive guidance for managing information technology in a modern service economy.
* To be awarded the practice manager designation, a candidate must achieve ITIL® MP CDS certificate and ANY five practice-based certification, either individually or as ONE of the three pre-bundled course. these may include the ITAM and BRM extension modules or any practices from the practice manager track.
* ITIL® 4 Master will be awarded to candidates who achieve the practice Manager (PM), managing professional(PM) and strategic leader(SL) designations.
I have taken ITIL Foundation, how should I transition to ITIL® 4?
If you have taken only ITIL v3 Foundation in the past, then the recommended approach is to take ITIL® 4 Foundation in order to be able to transition easily to the new ITIL® 4 scheme.
There is a large amount of new material in ITIL® 4 Foundation, therefore a new exam is required to assess your knowledge of the new ITIL® 4 Foundation guidance.
Alternatively, you also have the option of obtaining 17 credits from the ITIL v3 scheme which would make you eligible to take the ITIL Managing Professional Transition module to migrate to the ITIL® 4 scheme.
Why this ITIL® 4 Foundation training?
ITIL® 4 Foundation is the entry level course for ITIL certification in IT Service Management (ITSM). The training course is designed as an introduction to ITIL® 4 and enables you to understand a new way of looking at IT Service Management through a Service Value System.
ITIL® 4 brings IT Service Management up to date by reshaping many established ITSM practices in the wider context of customer experience, value streams, and digital transformation.
An important part of the training is to link ITIL to new ways of working, such as Lean, Agile and DevOps.
What you will learn
This two-day training course by 1 World Training, prepares you for the exam leading to the ITIL® 4 Foundation certificate.
At the end of this course, you will have an understanding of service management concepts, the Guiding Principles of ITIL® 4, the Service Value Chain, the four dimensions of Service Management, continual improvement and overview of practices.
The ITIL® 4 Foundation certificate is a requirement for taking any of the ITIL Managing Professional and ITIL Strategic Leader modules that lead up to the ITIL Master qualification. Participants receive an ITIL Foundation workbook containing all the presentation materials, course notes, case study and practice exams.
About the exam and certification
The purpose of the exam is to assess if participants are able to demonstrate sufficient understanding of the ITIL® 4 service management framework.
The ITIL® 4 Foundation certificate is awarded on successful completion of the exam.
The exam is closed book with forty (40) multiple choice questions. The pass grade is 65% (26 out of 40 questions).
The exam lasts 60 minutes.
Exam type: Web Proctored by PeopleCert.
Who should attend?
Individuals at the start of their journey in Service Management; ITSM managers and aspiring ITSM managers; individuals working in other areas of IT (digital, product, development) with a strong interface with service delivery; existing ITIL qualification holders wishing to update their knowledge.
Prerequisites
There are no prerequisites for this course, although basic knowledge of Service Management concepts is helpful.
I appreciate 1 World Training’s and Mr. Stuart Rance
I appreciate 1 World Training’s and Mr. Stuart Rance’s instructional methods for ITIL 4 Exam Preparation Course: visuals, providing anecdotal examples to underscore the content, reviewing the course information at the end of each lecture, and pacing of the e-learning course.
Stuart Rance, was a fabulous ITIL 4 Foundation course instructor.
Stuart Rance, was a fabulous ITIL 4 Foundation course instructor. I did from 1 World Training, Self Paced e-learning course, it was Easy to understand and I found Stuart, very knowledgeable. I Would 100% recommend this course to any IT professional looking to improve their performance.
Legitimately accredited ITIL4 Trainers
I completed my ITIL4 certification through 1WorldTraining and was referred by a mutual contact. Before that, I was quite lost on how I can start this certification, how much would it legitimately cost, how can I get the best out of the expense, etc. However after going over the 1WorldTraining website, I found all the answers I was looking for. After purchasing the course, I was amazed by the discounts they provided and even more with the unbelievably helpful e-learning videos by Mr. Murali & Stuart Rance. I was able to understand everything well with how he instructed and gained 95% score on my exam.
I would recommend anyone writing for ITIL to select 1WorldTraining as their learning partner without any hesitation what so ever.
Highly Recommended
I completed the ITIL 4 Monitor, Support & Fulfil and Digital & IT Strategy self‑paced e‑learning courses with 1 World Training, and the experience was excellent.
The e‑learning materials prepared me thoroughly, and I passed both the ITIL 4 MSF and ITIL 4 DITS exams from PeopleCert on my first attempt. Even better, 1 World Training is the only provider I found that includes a free exam re‑take in their package, which gave me real peace of mind.
I confidently recommend 1 World Training for anyone pursuing ITIL certifications. Their pricing is reasonable, the content quality is high, and the learning experience is smooth and well‑structured. I’ve already enrolled in another self‑paced course with them—ITIL 4 Drive Stakeholder Value—because of how positive my experience has been.
