“ITIL Foundation” is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.
The ITIL 4 Foundation Manual is the first step towards expert knowledge and is the introductory stage of the pathway:
- Fully aligned with the ITIL 4 Foundation exam
- Ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world
- Reference guidance for day-to-day problems