The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
Ideal for digital leaders and aspiring IT leaders who wish to shape IT and business strategy and drive organizational change through:
- a structured and flexible approach for addressing service management challenges
- practical skills for competing with disruption, reshaping strategy, adapting processes, and repurposing entire business models to combat challenges of the digital world
Helps you pass your Digital and IT Strategy exam towards Strategic Leader status
Reference guidance for day-to-day problems for IT Professionals