Service Request Management: ITIL®4 | paperback | Book.

Name: Service Request Management: ITIL®4 | paperback | Book. | 1WorldTraining
Brand: Books
Price: 125.00 USD
Availability: InStock

$ 125.00 USD

Paper Back Printed Version of Service Request Management Book Courier to You.

Estimated delivery in 5-7 days.

This document provides practical guidance for the Service Request Management practice. It is split into seven main sections, covering:

general information about the practice
the practice’s processes and activities and their roles in the service value chain
the organizations and people involved in the practice
the information and technology supporting the practice
considerations for partners and suppliers for the practice
information on assessing and developing the capability of the practice
recommendations for succeeding in the practice.

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